Built-in control, not optional extras.

Every bidi bot carries the same non-removable foundation — and your business stays yours.

In every bot, always

The foundation no configuration can remove.

  • Approved knowledge onlyAnswers come only from sources you approve.
  • Uncertainty behaviourWhen the bot isn’t sure, it says so instead of guessing.
  • Human handoffA person is always reachable, with full context.
  • Logging and evaluationConversations are logged and evaluated against your rules.
  • Controlled updatesImprovements are human-reviewed, tested, and versioned — never automatic retraining from live conversations.

Yours, and it stays yours

Ownership and access, stated plainly.

  • You own the substanceBusiness facts, policies, data, content, brand assets, and customer-facing accounts stay yours.
  • Least-necessary accessbidi works with the minimum access needed, nothing more.
  • Clean offboardingExport, access revocation, retention, and deletion are defined from the start.
Choose your path.

Every route — Ready, Build, and Studio — ships with this same foundation.