In every bot, always
The foundation no configuration can remove.
- Approved knowledge onlyAnswers come only from sources you approve.
- Uncertainty behaviourWhen the bot isn’t sure, it says so instead of guessing.
- Human handoffA person is always reachable, with full context.
- Logging and evaluationConversations are logged and evaluated against your rules.
- Controlled updatesImprovements are human-reviewed, tested, and versioned — never automatic retraining from live conversations.